Processing time
Orders ship 1–2 business days after payment clears (Mon–Fri, holidays excluded).
Methods & carriers
We ship via UPS/USPS. Tracking is emailed when your order leaves our warehouse.
Transit times: Most standard shipments arrive in 2–5 business days depending on carrier and destination. Expedited options are shown at checkout when available.
Shipping rates
• Free standard shipping on orders $150+ (US, contiguous states).
• Rates for orders under $150 are shown at checkout based on weight/zone.
In-store pickup
Select “Local Pickup” at checkout (where available). We’ll email when it’s ready.
Address accuracy
Please double-check your address at checkout. We aren’t responsible for delays or losses due to incorrect addresses.
Damaged or missing items
If a shipment arrives damaged or appears lost, contact us within 48 hours: teamsales@rmhockeysupply.com. Keep all packaging for carrier inspection.
International
At this time, we primarily ship within the United States. Duties/taxes are the customer’s responsibility where applicable.
Returns
See our Returns & Refunds page for details.