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Shipping Policy

Processing time
Orders ship 1–2 business days after payment clears (Mon–Fri, holidays excluded).

Methods & carriers
We ship via UPS/USPS. Tracking is emailed when your order leaves our warehouse.

Transit times: Most standard shipments arrive in 2–5 business days depending on carrier and destination. Expedited options are shown at checkout when available.

Shipping rates
Free standard shipping on orders $150+ (US, contiguous states).
• Rates for orders under $150 are shown at checkout based on weight/zone.

In-store pickup
Select “Local Pickup” at checkout (where available). We’ll email when it’s ready.

Address accuracy
Please double-check your address at checkout. We aren’t responsible for delays or losses due to incorrect addresses.

Damaged or missing items
If a shipment arrives damaged or appears lost, contact us within 48 hours: teamsales@rmhockeysupply.com. Keep all packaging for carrier inspection.

International
At this time, we primarily ship within the United States. Duties/taxes are the customer’s responsibility where applicable.

Returns
See our Returns & Refunds page for details.

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