Shipping & Returns
Clear, simple policies—player-first service.
Shipping Policy
All orders placed before 12pm EST (Monday–Friday) are typically shipped the same day.
Packaging and shipping are prepared on business days only (Monday–Friday).
At-a-glance
- Same-day handling before 12pm EST
- Weekday shipping & packaging
- Tracking provided on all shipments
Return Policy
You may return an item purchased directly through rmhockeysupply.com within 30 days of purchase for a full refund.
Original freight (shipping) charges are not reimbursed.
How to start a return
Email teamsales@rmhockeysupply.com with:
- Customer Name
- Order Number
- Brief description of the reason for return
Refund conditions
- Original, undamaged packaging
- Item unused and unwashed
- All accompanying parts included
Once the product is returned, received, and inspected by R&M Hockey Supply, a refund will be issued to the original form of payment.
Depending on your financial institution, refunds can take 10–14 days to appear on your statement.