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Shipping Information

Shipping & Returns

Clear, simple policies—player-first service.

Shipping Policy

All orders placed before 12pm EST (Monday–Friday) are typically shipped the same day.

Packaging and shipping are prepared on business days only (Monday–Friday).

At-a-glance

  • Same-day handling before 12pm EST
  • Weekday shipping & packaging
  • Tracking provided on all shipments

Return Policy

You may return an item purchased directly through rmhockeysupply.com within 30 days of purchase for a full refund.

Original freight (shipping) charges are not reimbursed.

How to start a return

Email teamsales@rmhockeysupply.com with:

  • Customer Name
  • Order Number
  • Brief description of the reason for return
Start a Return by Email

Refund conditions

  • Original, undamaged packaging
  • Item unused and unwashed
  • All accompanying parts included

Once the product is returned, received, and inspected by R&M Hockey Supply, a refund will be issued to the original form of payment.

Depending on your financial institution, refunds can take 10–14 days to appear on your statement.

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