Overview
R&M Hockey Supply (“we”) respects your privacy. This policy explains what we collect, how we use it, who we share it with, and how to contact us.
What we collect
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You provide: name, email, phone, billing/shipping address, order details, messages.
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Payments: processed by our payment providers (e.g., Shopify Payments, PayPal). We do not store full card numbers.
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Automatically: IP address, device/browser, pages and products viewed, and cookies/identifiers used for analytics and advertising.
How we use information
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Orders & support: process purchases, shipping/returns, customer service.
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Security: prevent fraud and keep our store running.
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Analytics & ads: measure performance, personalize offers, and run remarketing (with consent where required).
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Legal: tax, accounting and compliance.
Advertising & analytics
We use partners like Google Ads and Google Analytics. These partners use cookies/identifiers to measure results and show personalized ads. We may use Enhanced Conversions/Customer Match, which means we may send hashed (not plain-text) email/phone to Google to measure and improve ads.
Learn how Google uses data: https://policies.google.com/technologies/partner-sites
Your ad choices
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Google Ad Settings: https://adssettings.google.com/
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NAI opt-out: https://optout.networkadvertising.org/
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Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
Where required (e.g., EU/UK), we set non-essential cookies only after consent via our cookie banner.
Sharing
We share data with service providers that help run our store (Shopify, payment processors, shipping, email, analytics/ads). They may only use it to provide services to us.
We do not sell personal information. We may “share” identifiers and online activity with ad partners for cross-context advertising; see “Your privacy choices” below to opt out.
Shopify
Our store runs on Shopify. See Shopify’s privacy practices: https://www.shopify.com/legal/privacy
Data retention
We keep order records as required by law and keep other data only as long as needed for the purposes above.
Security
We use reasonable safeguards to protect information; no method is 100% secure.
Your privacy choices & rights
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Access, correct, or delete your data: email teamsales@rmhockeysupply.com.
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Marketing: unsubscribe using the link in our emails; reply STOP to SMS.
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Opt out of “sharing” for targeted ads (CA & similar states): email teamsales@rmhockeysupply.com with subject “Do Not Share My Personal Information.”
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Opt out of Enhanced Conversions/Customer Match: email us and we’ll exclude your identifiers.
Changes
We may update this policy and will post the new date above.
Contact
R&M Hockey Supply
601 Hollydell Drive, Sewell, NJ 08080, USA
teamsales@rmhockeysupply.com